All 23 modules
Module 19 / Control & intelligence
Notification Engine
SMS, email and push notifications deliver bilingual receipts, reminders and notices with delivery tracking.
Features
What it does
- 01SMS through a bulk gateway across Kenyan networks
- 02County-branded email templates
- 03Push notifications to mobile app users
- 04All templates in English and Kiswahili
- 05Delivery tracking, retries and fallback channels
- 06Opt-in and opt-out management under the Data Protection Act
- 07Scheduled reminders such as rate demands and renewals
Benefits
Why it matters for the county
Residents hear about bills and renewals before they fall due
Proof of delivery supports enforcement
Consent is respected and recorded
Revenue workflow
Where it fits
- 01
Capture
- 02
Transact
- 03
Enforce
This module
- 04
Account
The shared messaging service behind receipts, reminders, notices and approvals across every module.